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Ordering
Browse the collection, choose a product, and configure its size, paper, finish, quantity, and turnaround. Sign in with an approved business account to get your quote, add the project to your cart, and check out. You can upload artwork on the product page or later from your order.
Artwork
Use print-ready PDF wherever possible. PNG and JPEG can also be submitted for review. Include the correct bleed, keep important text inside the safe area, and prepare separate front, back, and finishing-mask files where required. Automated file validation does not replace prepress review.
Production
The production clock starts when payment requirements are satisfied, the specification is valid, all required artwork has passed review, and your approval has been recorded. Production time and shipping time are separate. Uploading a file or placing an order alone does not release a job to production.
Artwork
Open the order and use Add or replace artwork while the job remains editable. Replacing a file clears the previous review and approval. Replacing artwork after approval requires a fresh prepress review and buyer approval. If the job is already released, contact support; a change may no longer be possible.
Ordering
Yes. Open the order and choose Reorder configuration. We validate the product against the current catalog and update the price. Artwork is not automatically copied, so you can submit the correct version for the new run.
Ordering
Eligible orders can be cancelled from the order detail page before production release. The server checks the current state before accepting cancellation. Once production has started, contact support to discuss the available options.
Support
Create a support case with the order reference, affected product and quantity, and a clear description of the issue. Keep the packaging and product available for review. A support request does not itself authorize a refund or reprint.
Account
New business accounts enter a short review before ordering is enabled. You can still explore products, request an estimate, and contact support while your account is being reviewed.
Billing
No. This implementation uses sandbox checkout and simulated operational states. It does not collect card details, charge a payment method, buy shipping labels, or transmit a job to a production facility.
Send the details to our support workspace and follow the response from your account.